A: The machine is different from ordinary products. It is better to choose an experienced factory. Especially considering after-sales service, only the factory can respond quickly.
How do I know which machine I need?
A: Please provide your requirements and circumstances in as much detail as possible. This information is basic and important to help us recommend the right machine for you.
What details should I provide?
A: Usually, we need to know the details of your product, the material, size, shape of the bag, the weight of the package and so on. Good communication is very important, so if you have questions, don't hesitate to ask and get in touch.
Where is your factory located?
A: We are located in Jinshan District of Shanghai. We are always here to welcome you.
How about your warranty?
A: Our warranty is 12 months.
Normally, the general after-sale service may be as below: 1) The technical support is permanent. 2) The paid spares parts could be provided at any time.